---
title: "Customer Care IGA/EAM/WAM/SafeKit/Analytics"
canonical: "https://customercare.evidian.com/page/onprem/"
format: markdown
---
> Dynamic module: Search Highlight (live content)

### Evidian IGA/EAM/WAM/SafeKit/Analytics Customer Care Portal

Welcome to your Customer Care Center. You can access your dashboard with all your requests. You can also rise new incidents and requests.  
  
[Discover our Support Charter to learn more about our commitments and how we assist you.](https://customercare.evidian.com/space/CRD/1310064665/Evidian+customer+documentation?attachment=https://customercare.evidian.com/download/attachments/1310064665/Evidian%2520IAM%2520Customer%2520Support%2520charter.pdf&type=application/pdf&filename=Evidian+IAM+Customer+Support+charter.pdf)

[Access My Support Dashboard ](https://evidian.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&statuses=open)

## Calldesk & Documentation

### Create a Request

### Product Documentation

## Support Resources

### Software Keys

Get by e-mail the license keys  
required to use Evidian  
products.

### Knowledge Base

Search for solutions and technical information using the  
Knowledge Base.

### Download

Get products, patch levels, service packs and tools.

### Bulletin

Evidian Support Bulletin.

### News

Read news from the support team.

### Supported version

General Availability date, End Of Commercialization date, End Of Support date for all products.

## Children

- [IGA/EAM/WAM/SafeKit/Analytics documentation](https://customercare.evidian.com/space/OPD.md)
- [Knowledge base Evidian](https://customercare.evidian.com/space/KBE.md)
- [Product download area](https://customercare.evidian.com/space/PDA.md)
- [Supported version](https://customercare.evidian.com/space/SVE.md)
- [Evidian support bulletin](https://customercare.evidian.com/space/ESB.md)
- [Evidian news support](https://customercare.evidian.com/space/ENS.md)
- [Test space Refined](https://customercare.evidian.com/space/TSR.md)