---
title: "Customer Care Center Orbion"
canonical: "https://customercare.evidian.com/page/care/"
format: markdown
---
> Dynamic module: Search Highlight (live content)

### Orbion Evidian Customer Care Center

Welcome to your Customer Care Center. You can access your dashboard with all your requests. You can also rise new incidents and requests.  
  
[Discover our Support Charter to learn more about our commitments and how we assist you.](https://customercare.evidian.com/space/CRD/1310064665/Evidian+customer+documentation?attachment=https://customercare.evidian.com/download/attachments/1310064665/Evidian%2520IAM%2520Customer%2520Support%2520charter.pdf&type=application/pdf&filename=Evidian+IAM+Customer+Support+charter.pdf)

[Access My Support Dashboard](https://evidian.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all&statuses=open)

## Calldesk & documentation

### Call Desk

Create an Orbion incident

### Documentation

Technical documentation about Evidian Orbion solution

## Orbion Access Service Requests

![](/images/510c0a26-d060-40d8-be96-f3821a168284)

Integration of customer AD domain authentication. Subject to billing.

![](/images/f44f3162-2046-49a4-8361-b9dca2aed424)

Subscription options management.

![](/images/68669232-fe76-453d-b3fb-2ad1fa7bbe28)

Emergency administration recovery.

![](/images/49f9869c-836c-4295-89ee-fdbbc4ed4439)

Request Study for integration of external authentication method.

![](/images/6786f858-baba-4f33-8c32-5e2f6a4402b6)

Request/Revoke an Analytics Designer role for an Orbion Administrator.

![](/images/64e4b072-d7fe-4e5f-8621-8e0c1fcb986b)

Configure my Analytics welcome page.

![](/images/7e5a1fd3-6586-45a1-b238-ea00cefd8d0e)

Remove user information when user leaves.

![](/images/e3744e2e-1a6b-4a61-9c33-c42f481fb843)

Other Service evolution Request. Subject to billing.

## Orbion Access & Governance Service Requests

![](/images/c0848595-375e-4b5c-acb3-0bf5c5ba4e66)

Initial upload of users and organizations.

![](/images/e3744e2e-1a6b-4a61-9c33-c42f481fb843)

Other service request.  Maybe subject to billing

![](/images/64e4b072-d7fe-4e5f-8621-8e0c1fcb986b)

Configure my Analytics welcome page.

![](/images/b11eb71c-8952-45be-aeb0-7fecbd823bd4)

Custom injection data for OpenID Connect applications

## Children

- [Orbion Documentation](https://customercare.evidian.com/page/docs.md)